Thanks for purchasing our products at Al-tareeq Al-badeel.
‘’Refunds will be done only through the Original Mode of Payment. Please allow for up to 45days for the refund transfer to be completed.”
We accept returns within 3 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product.
Please notify us and return the box in its original packaging.
In such instances, we will endeavor to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund.
Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
Eligibility for Refunds and Exchanges
In order to be eligible for a refund, you have to return the product within 3 calendar days of your purchase.
The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund.
The money will be refunded to the original payment method you’ve used during the purchase.
For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.